Why join ITW AAMTech?
Together as a Team
At AAMTech we believe that as a team we can accomplish far more than individually. It’s about being the best we can, driven by a common purpose, who as a team can achieve great things.
Growth Opportunities
At AAMTech you can explore, and accelerate your personal growth to achieve your career aspirations. The scale and breadth of our organisation offers you variety and choice in your career direction – up or across the business. It’s about defining your own course, and having the support to reach your destination. 
Values-driven Culture
We are creating a values driven culture that is more diverse, responsive, innovative and collaborative than ever before. This is vital to our ability to deliver on our purpose and business strategy. We know that when our people are engaged, and given opportunities to learn and grow in their roles, they enjoy greater job satisfaction and are more likely to deliver an exceptional customer experience.

Key Account Manager - Melbourne SE Suburbs

Sensational opportunity for an experienced and highly driven account manager to join a market leader and be part of a dynamic national sales team!

Illinois Tool Works (ITW) is a Fortune 500 company which employs nearly 48,000 people in hundreds of businesses across 57 countries. ITW businesses operate in nearly every corner of the globe, with a significant presence in developed as well as emerging markets.

ITW AAMTech is a leading Australian manufacturer of Automotive aftermarket products providing global brands such as Permatex, Wynn’s, Rain-X, Slime. 

Reporting to the Director of Sales, you will be responsible for the growth and management of a group of major key accounts. These may include customer groups like Repco, Supercheap Auto, Bapcor, Mitre 10 and require multiple category management relationships covering a broad portfolio of our brands.

Your role will be focused on top down implementation of strategic business sales plans, promotional planning, sell through activity, category development, business development and customer support activities. Travel requirements for the role will require both state and interstate travel. It is a busy and varied role, which would suit someone with a strong business and sales orientation who is able to work well under pressure and has an exceptional understanding of the Retail category management and promotional processes 

This is a critical major account management role in our business giving the successful candidate a solid role with future career growth.

Our modern head office is based in Dandenong south and is ideally the base for this role.


Role activities include: 

  • Represent the company on a daily basis with face to face contact with key customers and regional distributors utilising ITW 80/20 principals.
  • Achieve budgeted sales for revenue and AGP
  • Increase sales revenue in line with the allocated budget, utilising ITW principles.
  • Utilise as part of their selling strategy templates supplied for specific sales channels.
  • Identify opportunities for growth, coordinating communications, marketing tools and promotions. 
  • Carry out his/her duties under the direction of the Sales Director and to operate in accordance with the ‘Core’ plan for the Region and the ITW Principles of Conduct.


Selection Criteria

  • Solid experience in Major Account Management and display an attitude that is key to success.
  • Strong relationship building skills.
  • Pronto experience (desirable but not essential)
  • Experience in markets such as: Retail Automotive, Hardware and Industrial
  • Experience driving sales growth through customer category managers
  • Tertiary qualification in Sales/Marketing/Business (advantageous)
  • Internal and external customer focused
  • Computer literacy (Microsoft Office - intermediate)
  • Self-motivated
  • Ability to multi-task and prioritise


Some of the skills and attributes we are looking for include high level written and verbal communication, an ability to prioritise and work to deadlines, superior customer service, the capability to adapt to changing environments and a proven track record of achieving set targets. In addition, the role would suit a candidate with a good technical acumen and interest in automotive products.


Key Performance Indicators

  • Adopt the key ITW principals in all activities and planning
  • Develop account and category growth plans to meet or exceed the Retail channel sales and profit targets
  • Manage and maximise within budget our participation in Customer catalogues and promotional activities.
  • In conjunction with the Sales Director; manage the quarterly major customer category review process utilising our product and marketing teams
  • Manage customer driven Category reviews with our internal teams to grow accounts with range extensions, innovation and new products.
  • In conjunction with the product teams, review IIS and other market data to develop and implement strategies that address the trends, risks and opportunities 
  • Participation in key trade show and training events
  • Completion and achievement of set SMART Objectives


General Skills

  • Internal and external customer focused
  • Patience – ability to maintain calm composure when dealing with customers
  • Attentiveness
  • Exceptional communication skills
  • Ability to work in a fast-paced customer focused environment
  • Excellent interpersonal skills
  • Ability to problem-solve
  • Strong negotiation skills
  • Team orientated
  • Attention to detail/accuracy
  • Computer literacy (Microsoft Office - intermediate)
  • Self-motivated
  • Ability to multi-task and prioritise


Above all, we are looking for the right attitude, strong values and the desire to achieve exceptional outcomes every time. 

If this sounds like you, please apply online today with a cover letter. Please note that we will only consider applications which provide a cover letter addressing each of the selection criteria as outlined above. Only candidates who are successful in securing an interview will be contacted.